Sofitel Plaza Xiamen Hotel 
Sofitel Plaza Xiamen Hotel 
19 Hubin Bei Road Fujian Province 
Star Ratings :   Location : Central   Rooms :  393
The conveniently situated, luxury, Sofitel Plaza Xiamen Hotel stands in the centre of the city with walk-out access to the business district, shopping and dining. A landmark of modern architecture, this delicious hotel offers showroom quality furniture in plush and spacious accommodations. With modern conveniences and 5 star services and amenities. Accessing the well-known Gulangyu Island, Nanputuo Temple and other tourist areas like Jimei and Wanshiyan. 
from US$136
per night
TAX & SERVICE INCLUSIVE
 
Based on 16 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
86% 
Customer Satisfaction 
Rated #3 for all Xiamen hotels 
 
I was encountered some problem during check out time which they insist me to pay them full amount for the 2 days stayed. I booked the room through Travel Hotel and it being paid off and I present my print out voucher during check in but the voucher couldn't be found during check out time. I believe it has misplace but the counter staff insist that i did not present to them during check in time. This is ridiculous! I wonder how they know that I'm booking through Hoteltravel if they do not see my voucher... i requested the staff to make a call but he say no way because it is hard to contact them...
 
Chia Shaw Guan, Malaysian
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Sofitel Plaza Xiamen Hotel Reviews
 
 
Chia Shaw Guan,Malaysian
Arrival Date: Oct. 17, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
I was encountered some problem during check out time which they insist me to pay them full amount for the 2 days stayed. I booked the room through Travel Hotel and it being paid off and I present my print out voucher during check in but the voucher couldn't be found during check out time. I believe it has misplace but the counter staff insist that i did not present to them during check in time. This is ridiculous! I wonder how they know that I'm booking through Hoteltravel if they do not see my voucher... i requested the staff to make a call but he say no way because it is hard to contact them....is this an excuse? Insisting me to pay again. How could I pay twice ? Finally, I have reprint out the voucher at the business center and the problem solved. I'm not blaming anyone...my advise is to train the Front desk staff to be more polite and friendly way to give a helping hand. Never say that we did not pay to the hotel...it make us look embarassed. We have certainly done the payment at our home here before we travel. Pls ensure that staff do not misplace customer check in documents. This will help to process faster because most guests are rushing to the Airport. Pls take note. Overall, I have a pleasant stay in this hotel.

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