The gym needs more equipment. Concierge was very agreeable and pleasant but her English was not good enough to help us find proper information on train schedules. Mini-bar was not replenished on a daily basis. A larger choice of international newspapers would have been welcome. At the breakfast buffet, waiters are very attentive but too quick to remove plates, even when unfinished ! But the hotel is beautiful, so are the rooms and it was a great stay. It's a good thing we were already familiar with Beijing and China, though, since we didn't need much help to get around....