Juliana Hotel Phnom Penh
Juliana Hotel Phnom Penh
16 Juliana 152 Road, Sangkat Vealvong, Khan 7 Makara Phnompenh, Cambodia
Star Ratings : 
Location : Central Rooms : 100
Location : Central Rooms : 100
Juliana Hotel Phnom Penh is a low-rise resort hotel nestled amidst lush gardens that occupies a prime location giving convenient and easy access to the hustle and bustle of Phnom Penh's business district and offering the best of both worlds for travellers who combine business with pleasure.
from US$55
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 438 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Customer Satisfaction
Rated #17 for all Phnom Penh hotels
it's a great hotel to stay, when you are in the pool, you would almost forget that you are in Cambodia, it's like a villa somewhere in Bali. We loved it! The location is a little ways away from the riverside, where most of the restaurants and pubs are, but tuk tuk is everywhere. We didn't find it a problem at all! The hotel's clean and the food is actually surprisely tasty!...
Ming Ying Chiang, Taiwanese
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Argentine
Arrival Date: Nov. 6, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
most the pool,least neighborhood
Sander Plakke,Dutch
Arrival Date: Oct. 24, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
good value for money. the swimming pool area was being renovated which resulted in lots of dust in the pool. further no comments. regular fine hotel
Lao Seet Mui Lena,Singapore
Arrival Date: May 2, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
This is my second time staying in Juliana Hotel, I like the peaceful and quiet environment. The staffs always carry a smile on their face, housekeeper did a good cleaning job in the room everyday. Wide spread of breakfast in buffet style give me chance to taste variety of foods both local and intenational.
Milan Durecek,Canadian
Arrival Date: Oct. 16, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
36%
Satisfaction
A very unpleasant experience. When I arrived to the hotel and showed my voucher, the hotel employee took me to my room. I was surprised when he ushered me into a room with two single beds, instead of one large bed. (I traveled alone and I booked a room for one person.) Then I noticed a large fly flying around the room. The employee tried to catch the fly but did not succeed. I told him this room was not suitable for me and I asked him for another room. He called the front desk and they told him, there were no other rooms available. I asked him to get me the front desk and I personally told them that the room they gave me is unacceptable. Another room was immediately available and the employee lead me to a room with one bed just three rooms next to the first one. That room seemed to be alright, so I decided to accept it and to stay. During the first night and into the morning I heard noises as if someone would drill into a concrete wall next to my room. I was unable to sleep. In the morning I went to the front desk and asked what was the cancellation policy, if I was not satisfied with their hotel accommodation. The receptionist told me (with a shy smile) that even if I leave, they will charge the travel agency the full price for all three nights that I have paid. When I asked why is that so if I leave after one night, the worker explained that it was the hotel policy. Needless to say, I was one unhappy customer. I don’t think I would ever go back to Juliana hotel and I would not recommend it to my friends.
Didier LEFEBVRE,French
Arrival Date: Aug. 24, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
the hotel is good, the swimming pool is large. the location is not good only for the market and the sorya centre. it's far from the riverside .
Lawrence McElroy,American
Arrival Date: Jul. 8, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
A bit farther away from riverfront than I anticipated but I'd stay there again. $2.00 to $3.00 for a tuk tuk to the riverfront. My 11 year old son enjoyed that. Rooms a bit small but the pool overcompensated for the short comings. I'd recommend it to others.
A HotelTravel.com Member,Chinese (Hong Kong)
Arrival Date: Mar. 26, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
The first booking told us there is no more superior room (@US$52), but still have deluxe room(@US$64) available. so we accepted this offer. When we checked in ,we found that the hotel was fully booked and the two deluxe room which we stayed in was quite different. the room number 1212 which they confirmed "deluxe" only looks like superior or standard, because the furniture and TV. looks very old. Another deluxe room which they offered have a bigger size room, flat TV, beautiful bathroom , also with individual shower unit.
Rooms on ground floor(the pool level) feeling uncomfortable and damp.
Overall, this hotel really needs renovation.
A HotelTravel.com Member,Swiss
Arrival Date: Jan. 2, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Staff: friendliness, quality of service. Room: size, equipment, furniture, bed quality, tranquility. Breakfast: needs improvement in selection, choice and quality of food offered.
Frank from Switzerland
A HotelTravel.com Member,Chinese
Arrival Date: Dec. 28, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
It's a good hotel for vacation
Patricia Brandstatter,Australian
Arrival Date: Nov. 12, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
We used two rooms. Traveling with children we need connected rooms. One of them was an smoker room. Terrible for my lungs. The rest of the hotel was great. One of the best breakfast buffet in all the holidays. One room smell like an ashtray. The staff were competent and they smile after the horrible hotel we were in thailand This hotel is a palace.We Will use it again. Great breakfast. a lot of sweet cakes and they cater for european taste.
Guy Ridgeon,British
Arrival Date: Oct. 23, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
A comfortable hotel; well worth seeking out the almost hidden, but very central, location. Tuk Tuks always available outside; $3 to the riverside downtown area,($1-$2 on a motorcycle taxi).Nice room, bathroom little old. Standard rooms have absolutely no view.Breakfast buffet very average, but buffet dinner excellent choice of Western and Asian food. Very small bar (in the lobby). Lobby average. Very nice pool. Small gym. Sauna not included ($4). With the exception of the trainee the front desk staff did not smile during the entire stay. Very helpful friendly bell boys; helping with bags, finding taxis, and giving advice about transit time to airport.
Nice swimming pool., but sauna not included ($4). No lift, but only three floors, so not a problem. The standard rooms have absolutely no view, was offered a room facing the pool area for $15 more, but did not bother.
Overall good. I would stay here again.
Ming Ying Chiang,Taiwanese
Arrival Date: Jul. 1, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
it's a great hotel to stay, when you are in the pool, you would almost forget that you are in Cambodia, it's like a villa somewhere in Bali. We loved it! The location is a little ways away from the riverside, where most of the restaurants and pubs are, but tuk tuk is everywhere. We didn't find it a problem at all! The hotel's clean and the food is actually surprisely tasty!
Yvonne Bissonnette,Canadian
Arrival Date: Feb. 10, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
We were very impressed with the Juliana. Very clean and modern. Located in a bit of a scruffy area but just 5 mins by tuk-tuk to the Central market and 10 mins to the riverfront where most of the bars and restaurants are. The dinner buffet was exceptional at only US$14 - you name it, they served it!!! The breakfast buffet was also very good and room service was fast and efficient. On site spa massage was good value for money and front desk was helpful re: how much to pay for what and maps of the area. Pool and jacuzzi area were clean and had lots of natural shade from trees. On the whole - the hotel was the highlight of our short visit to Phnom Penh and we whole heartedly recommend it!!!
A HotelTravel.com Member,French
Arrival Date: Dec. 9, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
Hotel location in a rougher area away from main shopping and good restaurants, though Tuk Tuk transportation is cheap and readily available.
Deluxe grade room is preferrable. Hotel has no elevators.
A HotelTravel.com Member,British
Arrival Date: Nov. 10, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
My stay at the Juliana was pleasant - the buffet offered a good range of food and the staff were pleasant, the hotel pool was very nice however the business centre was poorly equipped, the internet unusable as it was so slow and extremely expensive.
david kershaw,British
Arrival Date: Oct. 17, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
The hotel was very nice and relaxing, the pool was excellent but at night time you got the odd bat flying around the pool. I found the hotel a little far away from the bars but i found a excellent taxi man, very punctual and cheap and spoke english.
overall my stay at the Juliana Hotel was very good.
A HotelTravel.com Member,Australian
Arrival Date: Oct. 11, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
The location of the hotel is what I liked most. The de luxe room was excellent, however my sister stayed in a superior room and that was definitely not worth the money - very small and darkish.
Jean Cote ,American
Arrival Date: Jul. 26, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
I enjoy my stay at the Juliana Hotel, this hotel is located in a shabby street (152 st) at 1 mile from the Central Market (Phsar Thmei). It also should be noted that the food price is very high for this category of hotel. Same story if you have to use the Internet at the hotel - i did for less than 5 minutes the charge was over $6.00 US. I believe that for the small price difference the Sunway Hotel is a better choice and a lot better location.
Bernard Pooth,German
Arrival Date: Jan. 4, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
The service is all time excellent, friendly and exercised staff. The hotel is clean and the management sems to be very good. I always use this hotel if I stay in PP.
Bernard Pooth,German
Arrival Date: Nov. 6, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
I would take this hotel again coming to PP.
Henk Boeve,Belgian
Arrival Date: Nov. 6, 2004
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
The sushi bar in the evening buffet is really delicious
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